Privacy policy

Last Updated: [01-04-2026]

Backlog Coffee Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following information:

Personal Information

Name

Billing and shipping address

Email address

Phone number

Payment information (processed securely by third-party payment providers)

Automatically Collected Information

IP address

Browser type and device information

Pages viewed and interactions with the site

Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate with you about purchases, shipping, or support requests

Improve and optimize our website

Detect and prevent fraud or misuse

Comply with legal obligations

We do not sell your personal information.

Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

Payment processors

Shipping and fulfillment providers

Website hosting and analytics services (such as Shopify)

These third parties are required to protect your information and use it only for the services they provide.

Our site uses cookies to enhance your browsing experience and analyze site traffic. You can control or disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Opt out of marketing communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy, contact us at:

Email: backlogcoffee@gmail.com

Company: Backlog Coffee Company